KAYAKO-44918: Incoming and Outgoing emails are not working in Kayako

Incident Report for Central SaaS

Resolved

fix has been applied and issue has been resolved. Email functionality is restored.

Posted Jan 17, 2024 - 11:38 UTC

Update

Issue has been identified. We are actively working on fix.

Posted Jan 17, 2024 - 11:04 UTC

Identified

Incoming and Outgoing emails are not working in Kayako

Posted Jan 17, 2024 - 11:03 UTC

This incident affected: SaaSOps Products.